Technology Strategies
Running any business requires you to set achievable goals, then acquire and allocate the necessary resources to achieve them. Those resources now almost always include computer systems, be they hardware, software or communications.
CDE focuses on understanding your business goals. Then we help you translate those goals into a list of real, every-day tasks you need your IT system to perform for you. We do the research and testing to establish what tools you are going to need to actually get those tasks done.
In language you can understand we offer you alternatives, pros and cons of each and comparative pricing, including the cost of on-going support for each option.
We are interested in helping you get your business where you want to it go, using the best computer tools available and implementing them in the right sequence and time-frames.
Pre-Purchase Advice
Q. What computer system should I buy?
A. The fastest possible for the least amount of money you can get away with.
Result: Mistake.
The flaw in the approach some take to the purchase of computer equipment, even software, is to pay attention to only one factor involved in getting the right system. Often this will be either price or performance. Sometimes a single "essential" program will be allowed to dictate everything else.
CDE starts, as always, by assessing what your business truly needs. That includes your team's abilities and learning styles, your company's aims and philosophy and your immediate, practical data storage and processing requirements. We ensure the whole picture is considered and that suitability for the task, and reliability, come first when considering any component.
CDE was, quite literally, founded upon the firm conviction that no product salesman can possibly provide objective advice that focuses on your individual business situation; we can!
Systems Installation
You may have complete machines to install or just parts to add to existing machines. You may have single machines or a whole office full.
CDE will maximise the potential of your equipment by:
- Setting up systems to function optimally
- Integrating new and existing equipment or programs
- Upgrading old equipment, where appropriate, extending its usefulness
Technical Support
CDE provides comprehensive support for a wide range of hardware and software, new or old.
We identify the real source of a problem, be it hardware, software or user error. Most importantly, wherever possible we correct that problem, whether it requires hardware replacement or repair, software upgardes or reconfiguration, or user training.
We support the following environments and/or their component parts:
Dos, Windows 3.x, Windows 9x, Windows ME, NT Workstation and Server, OS/2, Novell Netware, Exchange Server, Proxy Server, Wingate, Mdaemon, WinProxy, TCP/IP, Ethernet, Cisco switches.
In addition to the Microsoft Office and Back Office suites, from our existing client base we have gained significant experience in integrating the following products into a diverse range of computing environments:
Solution 6, Quicken, QuickBooks, MYOB. Listem, National, On-Line, Attaché, Ambassador, Mistro, Dataflex, Locus, BHL, Retas, Lotus Approach, BGL, Sovereign, Sage.
